1. How long can I get the feedbacks after we sent the inquiry? We will reply you within 12 hours in working day.2. Are you a direct manufacturer or trading company?We have our own casting foundries, we also have our own international sales department, we produce and sell all by ourselves.3. What products can you offer?We focus on automatic inflatable mats, camping mats, inflatable pillows, pet mats, pet baths and other outdoor series.4. What applications do your products relate to?Our products cover outdoor products, household items, pet outdoor products, etc. It is suitable for outdoor places such as hiking, and picnics. It can also be applied to sofas, floors, children's mats, and so on.5. Can you do customized products?Yes, we are mainly doing customized products according to the customers’ drawings or samples.6. Do you have some standard parts?Yes, in addition to custom products, we also have some standard size mats to use as inventory, distribution.7. How to guarantee the quality of your goods?First of all, after each process, we will have a corresponding inspection. For the final product, we will do 100% inspection according to customer requirements and international standards.8. What’s the payment term?At the time of quotation, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. In mass production, we generally pay 30% of the prepayments and pay the balance before delivery. Payment method: T/T.9. How to deliver the goods to us?Usually we will ship the goods to you by sea,because we near ningbo port ,and we are only 159 kilometers away from the ningbo port, it is very convenient and efficient to ship goods to any other countries.of course, if your goods are very urgent, the ningbo airport and shanghai airport are also very nearby.10. Where are your products mainly exported to?Our products are mainly exported to over 30 countries such as usa, germany, japan, spain, italy, uk, korea, australia, canada and etc.